How to buy, sell, and trade at Hippo Hardware
Ordering Information
We want your buying experience at Hippo Hardware to be fantastic. If you have any questions please contact us.
Email: hippohardware@gmail.com
Phone: 503-231-1444
Fax: 503-231-5708
Mail: Hippo Hardware & Trading Co. 1040 E Burnside Street Portland, OR 97214
Prices: All prices are in U.S. dollars. Prices do not include shipping, handling or insurance.
Shipping & Handling: Standard Shipping time is 6-8 weeks. We ship anywhere in the world. Additional charges are required for large or heavy items when special handling, such as crating, is necessary. Fragile items are packaged very carefully and will generally require large boxes to accommodate extra padding. The buyer will pay insurance if desired.
Payment Methods: There are several payment options available to you: personal check, credit card, store credit, or money order. We accept Visa and MasterCard. Credit cards are billed at the time of shipping. If paying with a personal check, your order will be shipped after your check has cleared at the bank (approximately 10 days.). Hippo chips, our in-store credit system, are issued and certified by our store. If you would like to pay with a hippo chip they must be mailed in and will be treated like cash once received. Note: Photocopies of hippo chips will not be accepted.
Guarantee: There should be no surprises for you. All items will be as stated or your money back!
Return Policy: Pre-authorized returns are possible within 30 days of receiving your order for items that are normally stocked by Hippo. Any items not normally stocked will be charged a 25% restocking fee and may be denied if the items are not returnable to the manufacturer. After 30 days, items not normally stocked will not be refunded for any reason. Original sales slip must accompany return.
How to Sell or Trade Your Old Treasures to Hippo Hardware
We love to buy and trade-- it is the foundation on which Hippo Hardware was built.
We are always in the market for quality merchandise. Please keep any and all of the original parts that are available. Listed below is a small sampling of items that are of interest to us.
Architecture: We are interested in panneled doors & unusual windows, molding & trim, wood flooring, new posts and columns, decorative wood peices, and wainscoting.
Hardware: We can use almost anything from the 1800s through the 1940s. We need door knobs & back plates, door bells, cabinet knobs, window lifts & pulls, door & window locks (save the catch!).
Lighting: We are looking for all types and styles of light fixtures, starting with the oil lamp period of the early 1800s, and ending with the fixtures of the 1960s. We are looking for sconces, table & floor lamps, chandeliers, crystals, ceiling or outdoor fixtures, and miscellaneous parts.
Plumbing: We are looking for clawfoot bathtubs, pedestal sinks, towel bars, tumbler holders, bathroom sinks and valves. We need valves for kitchen and bathroom faucets that are manufactured by Kholer, Chicago, American Standard, Repcal, and American Kitchens. We can also use most other valve brands if they are in good shape.
Most items must be brought in and examined in person to have a value determined. If you have a particularly large amount or large object that you would like someone to look at, feel free to call us and we may send someone out to you (local Portland area only).
